For a new product for the Belgium market we ran several workshops to clarify the requirements of the customer stakeholders and to give clear direction for the development team. The main outcome of the workshops was a concept design created as a UXPin prototype and maintained throughout the following development sprints. To explore and understand the possible flaws of the concept design, we tested the prototype on usability. Even though the participants were members of an internal soundboard instead of actual future users, the results helped us prioritise design improvements.
Product Design guidelines & UI library
The concept design reflected the Raet Product Design guidelines and helped extend those guidelines where necessary. As Product Design team we documented all guidelines in Confluence and used them during implementation. Also, during the development sprints as scrum team we produced new components for the UI Library together with documentation.
Detail designs were delivered upfront as part of the user stories. At the same time it was necessary to guide small on-the-fly design changes during the development sprints.
Product Design team
The Product Design team, situated in both The Netherlands and Spain and responsible for aligning the product design across the many applications of Raet, required a lot of remote work and synchronisation. Shaping the Product Design team meant aligning fast and often via Slack or Skype, guiding alignment sessions and documenting decisions.